Prem Mihiraa
I'm a Designer
About
Hi, I’m Prem — a cybersecurity enthusiast with a master’s in Cybersecurity from Lancaster University and a background in software engineering.
My passion lies in building tools that educate, protect, and spark curiosity about how digital systems work — and how they break. Through hands-on projects like breach checkers, intrusion detection systems, and real-world CTF challenges, I explore topics like encryption, threat monitoring, and penetration testing.
IT Support Analyst & Engineer.
I’ve worked in IT support roles where I sharpened my troubleshooting and incident response skills. I’m always pushing forward through research, certifications, and community engagement.
- Linkedin: www.linkedin.com/in/premmihiraa
- City: Manchester, UK
- Age: 27
- Degree: Master
- Email: premmihiraa.cs@gmail.com
This site is part of my journey...
Skills
Core competencies across cybersecurity, IT support, and systems monitoring.
- Cybersecurity Tools: Wireshark, Nmap, Nessus, Metasploit
- SIEM & Monitoring: LogicMonitor, Splunk (basic), OSSEC
- Threat Analysis: Vulnerability scanning, Incident detection
- IT Support: Hardware setup, Troubleshooting, Remote access
- Networking: TCP/IP, DNS, VPN, Firewalls, Routers
- Languages & OS: Python, Bash, Windows, Linux
Resume
Summary
Prem Mihiraa
Cybersecurity graduate and IT Service Desk Analyst with 1 year of experience in IT and Managed Services. Skilled in troubleshooting, communication, and cybersecurity fundamentals. Motivated and adaptable, with a strong interest in contributing to team success and supporting secure, efficient systems
- Manchester, UK
- linkedin.com/in/premmihiraa
Education
Master of Science - Cybersecurity
2023 - 2024
Lancaster University
Focused on digital security, threat intelligence, and ethical hacking. Gained hands-on experience with real-world attack simulations, incident response, and secure systems design.
BSc in Software Engineering
2020 - 2023
Lancaster University
Developed a strong foundation in software development, web applications, and system architecture. Gained hands-on experience in building full-stack web apps, mobile applications, and scalable backend systems using modern frameworks and agile practices.
Professional Experience
IT Support Analyst
Jan 2023 - Jun 2023
Logicalis Australia, MY
- Delivered 1st and 2nd line support by diagnosing and resolving hardware and software issues through phone and remote sessions.
- Used LogicMonitor to actively monitor systems and alerts, ensuring high availability and swift incident handling.
- Handled incident management in ServiceNow, including ticket creation, updates, and resolution tracking.
- Escalated complex issues to specialized teams to maintain service continuity and meet response times.
- Validated daily data backups via Citrix to support data integrity and operational reliability.
IT Technician
Nov 2018 - Apr 2019
Public Health Department, MY
- Provided on-site first-line IT support by identifying and resolving technical issues efficiently.
- Upgraded hardware, formatted systems, and replaced components to improve device performance and reliability.
- Installed and configured computers, printers, and network equipment as part of infrastructure setup.
- Assisted end-users directly, delivering clear guidance and responsive technical support to enhance user satisfaction.
Portfolio
This portfolio features tools and resources I've created to support cybersecurity awareness and education. It includes a Password Breach Checker for verifying compromised credentials, a curated list of recommended videos to simplify learning, and beginner-friendly content on cybersecurity concepts. More interactive tools and resources will be added over time as I continue to build and share my learning journey.
